Frequently Ask Questions
Below are a list of some common questions that our customers ask, but if your question isn't answered here please don't hesitate to get in touch. We're water cooler specialists and we pride ourselves on giving honest and straightforward advice.
Our equipment has a 12 month manufactures warranty. Warranty runs for 12 months from delivery date. The Warranty covers parts & labour for technical faults but is NOT valid if the issue is caused by scale build up due to lack of a filter.
Yes for only £99 + VAT we install using our professionally qualified engineers.
These can only be installed to tank water if it is a sealed tank and certified as chlorinated annually.
Typically a water cooler can take only 45 minutes and a boiler 60 minutes. This is subject to cooler site from water source.
We can ship and deliver within 72 hours.
Of course, we would always be happy to supply filters.
Yes if you decide to arrange installation yourselves we can supply the necessary fittings.
Yes we take major credit cards.
Certainly, and we would recommend this for longevity of your water cooler.
If you would like peace of mind regarding maintenance we would recommend renting rather than purchasing. However if purchasing is your preferred option we will be happy to send an engineer for a small call out fee.
Yes we would be happy to do so. Please contact us with your model(s) details.